Welcome to the PPSS Website

Welcome to the supporting website for the Persistent Physical Symptoms Service (PPSS).

This is a service put in place across all health organisations in North Cumbria to better support people in the county suffering from long-term symptoms and conditions.

This website supports the service by providing resources and tools for both patients and health professionals to help you get the best from the service.

Key Features of the Service

Within our service there are a wide range of clinical professionals to help you. These include Physiotherapists, Occupational Therapists, Psychologists, CBT Therapists, Rehabilitation Assistants and a Pain Medication Consultant. Working with the service will give you access to tools to support the management of your symptoms, and help you understand how and why your symptoms affect you. You will learn how you can improve the quality of your day-to-day life.

Open to All

Is the PPSS Right for Me?

If you say “Yes” to many of the questions below, then our service may be able to help you. If you would like to be referred to our service then please discuss this with your GP. They will be able to refer to you us.

  • Have you been experiencing Persistent Physical Symptoms for more than six months ?
  • Have you been given a diagnosis of Chronic Fatigue Syndrome (ME), Persistent (Chronic) Pain, Fibromyalgia, Functional Neurological Symptoms (including non-epileptic seizures), Medically Unexplained Symptoms or Irritable Bowel Syndrome?
  • Have you had medical investigations and treatments which haven’t really helped you to manage your symptoms?
  • Do you feel your symptoms are stopping you from living life the way you would like to?
  • Are you suffering from low mood as a result of the impact the symptoms are having on your life?
  • Are you having to stop taking pain medication, or would like to stop?

If you have further questions, check out the section below for our Frequently Asked Questions or listen to and read about some of our patients' experiences of the service.

I am a Health Care Professional

If you are a GP or other Health Professional and you think this service is right for one of your patients, or want to learn more about managing Persistent Physical Symptoms, please log into the Clinical Dashboard.

Here you will be able to find out more about how to access our services, access training, and resources that can help you better support your patients. 

If you are unsure and would like to discuss a case with one of our team, you will find a Consultation Hour contact number. You can use this to speak to us for further advice.

Simon's Story

Simon came to us last year after suffering from significant pain and fatigue. This is his story of recovery.

Listen to Some Patients

Frequently Asked Questions

We've answered some common questions about the Persistent Physical Symptoms Service on our Frequently Asked Questions page. This is a great place to learn about how the service works and what we can offer to patients.

Frequently Asked Questions

Information About The Service

Background information about the Persistent Physical Symptoms Service in Cumbria, including information about our history, where our services are available, and an introduction to some key members of our team.

Information About The Service

Contact Us

Information about how to get in touch with the PPSS team with queries and feedback. Please note we cannot accept urgent enquiries via this form - if you have an urgent question please contact your GP in the first instance.

Contact Us